Shipping Policy
Overview
- Orders are processed and delivered on working days only (Monday through Friday, excluding bank holidays).
- Orders placed on Saturday and Sunday will be processed on the following working day.
- We are unable to process orders to a P.O Box address.
- Shipping charges shall be borne by the customer and are indicated separately on the cart page and checkout page.
- There are no shipping charges for purchases over the amount we may display on the Site.
- In accordance with the requirements of the ECT Act and the CPA, the products shall be delivered within 30 (thirty) days from the day following that of the order placement by the customer, unless we notify the customer, including by email, within the same term, of the ordered products being unavailable, including temporarily unavailable.
Domestic Shipping (Orders Process Within 24-48 Business Hours):
- Standard Shipping (Delivery in 4-10 Days Avg)
If you are not completely satisfied with our product or happy with your purchase, please let us know. Exchanges must be requested within 14 days upon delivery. To be eligible for a return, your items must be unused and in the same condition that you received it. It must also be in the original package with a receipt or proof of purchase.
Exchanges
If you would like to exchange your item(s), email us at sales@sunbaeglasses.com
*All Clearance items are final sale*